When to arrive at the station

Customers boarding a trainPlease arrive at the station at least 30 minutes before your scheduled departure time if you intend to check in luggage or 15 minutes ahead if you do not have luggage to check in.

Passengers travelling with bicycles need to arrive at the station at least one hour before the scheduled departure time in order to disassemble their bikes and pack them into boxes

Service delays and disruptions

Occasionally, services can be disrupted - particularly during severe weather. In most cases, we'll contact you if your departure or travel times are likely to change.

But it's always a good idea to:

  • double-check the service alerts page of our website
  • or call 13 22 32 before heading to the station.